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Terms and Conditions

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  • Terms and Conditions

Welcome to www.oliveayurveda.com. These Terms and Conditions govern your use of our website and services. By accessing this website, booking an appointment, or purchasing products, you agree to be bound by these terms.

General Overview

This website is operated by Olive Ayurveda Hospital, Rehabilitation & Cosmetic Centre.
Throughout the site, the terms “we”, “us” and “our” refer to Olive Ayurveda.
We offer medical consultations, Ayurvedic treatments,
and pharmacy products subject to your acceptance of these terms.

Medical Disclaimer (Important)

Not Emergency Care: This website and our online consultations are not for medical emergencies. If you are experiencing a health emergency, please visit the nearest hospital immediately. 

Information Only: Content on this website is for informational purposes and does not constitute professional medical advice, diagnosis, or treatment.

Individual Results: Ayurvedic treatments depend on individual body types (Prakriti). Results may vary from person to person.

Consultation: Always seek the advice of our qualified Ayurvedic physicians regarding any medical condition.

Online Consultations

Accuracy of Information: You agree to provide honest and accurate health history. We are not liable for complications arising from withheld medical information.

Technology: We are not responsible for technical failures on your end (internet connection, device issues) during a scheduled video/phone consultation.

Pharmacy and Product Sales

Prescriptions: Certain Ayurvedic medicines may require a valid prescription from a registered practitioner.

Pricing: We reserve the right to change prices for our products or services at any time without notice.

Shipping: Delivery times are estimates. Olive Ayurveda is not responsible for delays caused by courier services or customs for international orders.

Payments, Cancellations, and Refunds

Payments: All payments must be made in full through our integrated secure
payment gateways. Cancellations: Appointments cancelled less than [e.g., 24 hours] before the scheduled time may be subject to a cancellation fee. Refunds: * Services: Fees for completed consultations or treatments are non-refundable.

Products: Medicines and cosmetic products can only be returned if they are damaged during transit or if the wrong item was delivered. For hygiene reasons, opened products cannot be returned.

User Obligations

By using this site, you agree:

You are at least 18 years of age or are using the site under the supervision of a guardian. You will not use our products or information for any illegal or unauthorized purpose. You will not attempt to upload viruses or malicious code that could affect the website’s functionality.

Intellectual Property

All content on this website, including text, graphics, logos, images, and videos, is the property of Olive Ayurveda and is protected by Indian and international copyright laws. You may not reproduce or redistribute any content without written permission.

Limitation of Liability

Olive Ayurveda shall not be liable for any direct, indirect, or incidental damages resulting from the use or inability to use our services, products, or website content. This includes, but is not limited to, loss of data or health complications arising from self-medication based on website content.

Governing Law

These terms are governed by and construed in accordance with the laws of India. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts in Ernakulam, Kerala. 

Contact Information

For questions regarding these Terms and Conditions, please contact us at:

Olive Ayurveda Hospital Email: info@oliveayurveda.com Phone: +91-8281 317661 Address: 11/9, Olive Ayurveda, Kunnathunadu, Puthencruz, Ernamkulam, Kerala, India